Bought a second batch of these because the first went through the sieve they were so small and fragile. Spending a week just slowly growing them before I try to use them. So expensive to buy a replacement batch. Why are they so stingy when they are supposed to be a reputable source? I thought I was being smart buying from a business but I regret not just finding a local private seller.
Thank you for your feedback!
We’d love to reassure you that our organic kefir grains are produced in a HACCP-approved facility using biodynamic milk, ensuring the highest quality and safety standards. Our grains undergo genomic testing to verify the species present, giving you confidence in their authenticity and potency.
One packet of our kefir grains is a lifetime investment—with proper care, they can be reused indefinitely and will continue to grow over time, providing you with endless batches of fresh, probiotic-rich kefir. That’s a lifetime supply for just $30!
The level of support that we provide with cusomer support, free videos, podcasts, recipes and a Facebook Support Group (Gut Health Gurus) is second to none.
We’re sorry to hear you experienced concerns with the initial batch. Sometimes grains can be small due to seasonality, but rest assured they typically grow quickly and increase in size with regular feeding. We're here to support our customers through that process and make sure you get the best results.
We appreciate your support and are always here if you have any questions. Happy fermenting! 😊
Very new to this but very conscious of my gut health.
Still trying to get my head around what Kefir milk should look like ie consistency and how to reuse grains and the seem to go through strainer.
Hope this is the start of better healthier me. Time will tell 😆
Just made my fermented l. Reuteri yogurt and added 2 capsules of sugar shift. Came out nice and creamy. Need more time to assess its effects but no problems so far.
Hi there! Thank you for taking the time to leave a review on our BiotiQuest Sugar Shift Starter Culture. We're glad to hear that you had a positive experience with it and that your fermented yogurt turned out nice and creamy. We hope you continue to enjoy it and we look forward to hearing any updates on its effects. Have a great day!
The shipment took a very long time to arrive, and I only received the package today, so I cannot evaluate the products yet. I’m not even sure if I will be able to, as the inulin was scattered all over the package (I don’t know if it’s even safe to use since the bag is leaking), and the label on the Reuteri bottle is half peeled off. I’m very disappointed, especially considering that the products are not cheap.
Hello, thank you for bringing this to our attention. We apologise for the delay in delivery and the condition of your package. We will make sure to pass on the feedback to Australia Post. As for the leaking inulin, please contact our customer service team and we will be happy to assist you with a replacement. We value your satisfaction and hope to make this right for you. Thank you for your understanding.
Great%20yoghurt%20starter%20and%20prompt%20delivery.
Thank you for your kind review! We are so glad to hear that you are happy with our Pure Organic Probiotic Yoghurt Starter Culture. We strive to provide high-quality products and prompt delivery. Thank you for choosing us as your go-to yoghurt starter. Happy culturing!
I am very pleased with this product and have been using it for awhile now
Thanks so much for your kind words! We're thrilled to hear you've been enjoying the product and sticking with it. Let us know if there's ever anything we can do to make your experience even better!
for making the MyReuteri available in Australia
Thank you for your kind words about our MyReuteri Starter Culture. We are happy to hear that you are enjoying it in Australia! Thank you for choosing our product and please let us know if you have any questions or concerns. Have a great day!
MyReuteri Starter Culture 20 Billion CFU 30 caps
Hi there! Thank you for taking the time to leave a review for our MyReuteri Starter Culture. We hope it has helped support your gut health. If you have any questions or concerns, please don't hesitate to reach out. Thanks again!
Great product
Thanks so much for your feedback! We're thrilled to hear you’re enjoying Para 1. If there's anything more you'd like to share about your experience, we'd love to hear it!
Para 3 is fantastic, always have in my cupboard
Thanks so much for the kind words! We're thrilled to hear Para 3 is a staple in your cupboard — it’s definitely a favourite for a reason. Appreciate the support!
Very happy with the ordering and delivery process. Products are great quality. I also really appreciated my request to swap milk kefir grains for water kefir being noted and filled.
Thank you for your kind review! We are delighted to hear that you are happy with your order and the quality of our products. We always strive to provide the best service possible, and we are glad that we could accommodate your request for the swap of milk kefir grains for water kefir. We hope you continue to enjoy using our Kefirko Kefir Maker Mega Kit. Cheers to good health!
These 4ltr jars work wonders for home brewing Kombucha! Simple to clean and set up they look amazing as well, thanks again!!!
Hi there! We're thrilled to hear that you're enjoying our Kombucha jar and that it's working wonders for your home brewing. We designed them to be easy to clean and set up, so we're glad that has been your experience as well. Thanks for the amazing feedback, we really appreciate it! Cheers to happy and healthy brewing.
I had a massive rash on my neck it was so flaky and itchy and red. And one week later it's totally gone !
Hi there! We're so happy to hear that our SIV Biome Balancing Serum helped clear up your eczema. That's amazing that it only took one week for the rash to completely disappear. Thank you for sharing your experience with us, and we hope our product continues to work wonders for you!
Organic Milk Kefir Grains 5g + Recipe E-Book
Hi there! Thank you for leaving a review for our Organic Milk Kefir Grains and Recipe E-Book. If you have any questions or need any support, please don't hesitate to reach out. Happy kefiring!
This product makes the best yogurt. I have tried a few different brands and this one has the best flavour and texture
Thanks so much for your kind words! We're thrilled to hear you're loving the flavour and texture of the yogurt — it's great to know it stands out among the rest. Happy fermenting!
A big thank you to NourishMe Organics from me! I ordered my large kefir making kit just a few days before Cyclone Alfred became an issue for us up here in far north New South Wales. As soon as I heard that we were in the firing line I emailed the company to try and delay the postage of my order, as I knew that the live milk kefir grains only had a limited survival time in the post, but it had already been shipped. I crossed my fingers, but sure enough the power outages, near flooding rain and airport and road closures meant 4 days in my little village with no postal service and when my grains arrived on the Tuesday after the threat had passed,after 5 or 6 days in the post, the poor little guys were done for. I put them in fresh organic milk straight away but to no avail! In grief and disappointment I emailed the company in the slim hope that there might be some insurance claim I could make for the spoiled grains, and they immediately shipped me off a new bag of grains, free of charge! I was so happy when they arrived and were in excellent condiction. I am on the 5th batch already and after taking the advice on the website to start with 125ml of milk for the first three batches, and adding the excellent kefir starter powder that came with my kit, I am now getting a cup of kefir a day, and thoroughly enjoying my healthy fermentation journey.
The provided jar, aeration lid, slotted stirring spoon and attachable scraper are really easy to use, and seem to be made of very high quality materials. I will be ordering more products from them as my finances allow, and I think it represents great value for money!!
Hi there! Thank you so much for your kind words and for sharing your experience with our Large Kefirko Kefir Maker Mega Kit. We are so sorry to hear about the unfortunate circumstances with the first batch of grains, but we are glad that our customer service team was able to assist you and provide you with a new bag of grains free of charge. We are thrilled to hear that you are now enjoying your healthy fermentation journey with our kit and that you find the materials to be of high quality. We truly appreciate your support and hope to continue providing you with great value for your money. Happy kefiring! :)
Grains were old and upon related requests for a fresh ban to be sent, the company refused
Dear Sue,
Thank you for your feedback. We’re sorry to hear you were not satisfied with the grains you received. We take pride in sending all our grains fresh, directly from our laboratory, and we carefully quality-check each batch before dispatch. Our grains were shipped express and arrived promptly. We also tried to troubleshoot with you.
While we did not offer a replacement as our grains are always freshly prepared, and arrived quickly, we did offer a full refund as a gesture of goodwill and to ensure your experience was respected.
We appreciate your support and hope to have the opportunity to serve you better in the future.
Warm regards,
NMO Team
I have been using this product to make yoghurt and they turn out beautifully.
Hi there! Thank you for taking the time to leave a review. We're so happy to hear that you've been enjoying our 100% Pure Organic Chicory Root Fibre for your yoghurt making. It's great to know that it helps create beautiful results. Thanks again for your support!
100% Pure Colostrum Powder 200g
Hi there! Thank you for your review of our 100% Pure Colostrum Powder. We're so happy to hear that you are satisfied with the product! We strive to provide our customers with the highest quality ingredients and we appreciate your support. Have a great day!
Love the tempeh from this culture!
Thanks so much for the love! We're thrilled you're enjoying the tempeh — nothing beats that fresh, homemade flavour. Happy fermenting!
Very easy to use and good quality item.
Hi there! Thank you for taking the time to leave a review. We're so glad to hear that our Kefirko Kefir Maker was easy for you to use and that you are happy with the quality. We strive to make our products user-friendly and of the highest quality, so it means a lot to us to hear your positive feedback. Happy kefir making! :)
Absolutely love it, helps my digestive system so much. Couldn't survive with our it. It's a part of my daily routine just like brushing my teeth 😁
Hi there! Thank you so much for your review. We are thrilled to hear that our PHGG has become a crucial part of your daily routine. We are glad to know that it has been helpful for your digestive system. We appreciate your support and we hope to continue providing you with high-quality products. Take care! 😊
I was extremely impressed that the package arrived the next day from ordering. When I first opened it I thought this is going to take ages to start producing enough kefir to use. Boy was I wrong, within 1-2 weeks I am getting a batch to use every day or two depending on how warm it is. The grains are healthy and expanding fast. Thanks for a wonderful product and service.
'Hi there, thank you for your kind words and for choosing our organic milk kefir grains! We're happy to hear that your grains arrived quickly and are producing great results for you. It's always a pleasure to provide our customers with quality products and excellent service. Cheers to many more batches of delicious kefir! Thank you for your support.
Milk Kefir Growth Premix 100g
Hi there, thank you for taking the time to leave a review for our Milk Kefir Growth Premix. We're happy to hear that you enjoyed using our product. If you have any questions or need assistance, please don't hesitate to reach out. We're always here to help. Thanks again for your support!
Tracker advised me that the product had been cleared by customs in Johannesburg on 11/03/25 but have not received the product or had any updates. That was 8 days ago!!!
We're sorry to hear about the delay in receiving your product. It’s frustrating when updates stop coming, especially after customs clearance in South Africa. We recommend reaching out to the courier directly using the tracking link provided for more information or to check if there are any issues with the delivery. Sometimes there can be unexpected delays even after customs clearance. We hope the situation is resolved soon, and you receive your product shortly!
